Privacy Policy
Last updated: March 21, 2026
1. Information We Collect
We collect the following information when you use PiksiProxy:
- Account data: username, email address, and hashed password
- Payment data: transaction records, cryptocurrency wallet addresses, and payment amounts
- Usage data: bandwidth consumption, proxy plan details, and service interactions
- Technical data: IP address, browser type, and device information collected via server logs
2. How We Use Your Information
Your information is used to:
- Provide and maintain the Service
- Process payments and manage your account balance
- Communicate important service updates and changes
- Detect and prevent fraud, abuse, or violations of our terms
- Improve and optimize the Service
3. Data Sharing
We do not sell your personal information. We may share data with:
- Payment processors: to facilitate cryptocurrency transactions
- Infrastructure providers: for hosting and service delivery
- Law enforcement: when required by law or to protect our rights
4. Data Retention
We retain your account data for as long as your account is active. Transaction history is retained for a minimum of 12 months for accounting purposes. Upon account deletion, personal data is removed within 30 days, except where retention is required by law.
5. Cookies
We use essential cookies for authentication and session management. We do not use third-party tracking cookies or advertising cookies. You can disable cookies in your browser settings, but this may affect the functionality of the Service.
6. Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS), hashed passwords, and secure infrastructure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Export your data in a portable format
To exercise these rights, contact us via our contact page.
8. Children's Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the data immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the Service constitutes acceptance of the revised policy.
10. Contact
For privacy-related inquiries, please reach out via our contact page.